FAQ
Ordering, payment, delivery and storage. Can't find your answer?contact us。
Products & Storage
Shelf-stable retort packs can be kept at room temperature while sealed; always follow the date printed on the packaging. Chilled items must stay refrigerated throughout. Once opened, please finish the product in the same meal.
Shopping Guide
Every product page shows a suggested serving size (2–3 or 4–6 people) along with pairing ideas, so you can choose to suit your household.
The senior-friendly range additionally labels texture, seasoning strength and portion size to help carers judge whether it suits an older family member. These are not medical or nutritional claims.
Yes — we offer OEM manufacturing, product development, distribution and overseas partnerships. Please leave your requirements on the Partnership page and our team will get back to you.
Delivery & Shipping
Orders over NT$1,500 ship free within Taiwan. Below that, shipping is charged separately for ambient and chilled items; the exact amount is shown at checkout.
Payment
Yes. Enter your company tax ID and name at checkout and an e-invoice will be issued and sent to your email.